Frequently asked questions
FAQ
What does SpookyCart sell?
Premium Halloween and dark home decor — sculptural lighting and statement pieces designed to feel intentional, not gimmicky. Right now that's the Ember Skull Lamp and the Haunted Hand, with more joining the collection.
How does shipping work?
Every order ships with tracking. You'll get a tracking number by email once it's on the way. Delivery times vary by destination.
What's your return policy?
You can review the full policy on our Shipping & Returns page. If anything arrives damaged, contact us and we'll make it right.
How can I contact support?
Reach us any time through our Contact page and a real person will get back to you.
Ember Skull — how is it powered?
Over a standard USB connection (5V DC). Use a laptop, a wall adapter or a power bank — no batteries required.
Ember Skull — what is it made from?
Solid resin with a hand-finished surface, lit by a warm interior LED.
Ember Skull — what light does it use?
A soft, warm LED that glows from within — moody rather than harsh.
Haunted Hand — what is it made from?
Durable vinyl with a hand-detailed, matte texture.
Haunted Hand — how is it installed?
Mount it on the wall using the drilled holes, or stand it on a shelf or surface. No power required.
Haunted Hand — what candle does it use, and is one included?
It's sized for a small candle that sits in the hand's grip, and a candle is included with every order. Never leave a burning candle unattended.
Haunted Hand — can I use multiple hands together?
Yes. Each order is a set of three graduated hands, and many people group several sets for a bigger scene.